Our commitment to privacy

At Phoenix Limousine , discretion is as much a part of our business as getting our customers from point A to point B on-time, safely, and comfortably. We value our customer's privacy and recognize the trust our customers place with us. Phoenix Limousine is committed to protecting your personal data and adheres to the highest ethical standards in processing that data.

This policy is intended to inform you of what information Phoenix Limousine collects from its customers, what it does with that data, and what Phoenix Limousine does to ensure that your personal data is kept confidential and safe. Phoenix Limousine may change this policy from time to time without prior notice. Any changes will appear on this page. Please check the policy periodically for any changes.


What personal data does Phoenix Limousine collect about me and why?

Phoenix Limousine collects only the personal data it needs to ensure that we can accurately provide the rides our customers ask for. Phoenix Limousine also collects personal data that will make the reservation process more efficient.

Phoenix Limousine saves personal data, such as your name, addresses, phone numbers, email address, and credit card information in your personal internet profile. This data is used to make your use of our Online Services more efficient.

Credit card information

Is also used to provide you with Online Receipts. As your credit card number is unique to you or your family, it is a way for us to ensure that nobody but you sees your personal information without asking for even more personal information such as a social security number.


How does Phoenix Limousine use my personal data?

Phoenix Limousine uses the personal data in our customer profiles, including histories of past rides, to make the reservation request process as efficient as possible. Rather than ask our customers to repeat this information every time they call, we have it at our finger tips ready for use.

The most important, and sometimes most sensitive, personal data that is stored in our systems are your addresses, ride dates and times, and credit card information. This data is required by Phoenix Limousine to perform the rides and charge our customers.

Phoenix Limousine will occasionally use past ride information (in aggregate with other customers) to analyze average trip lengths and other information to help us optimize our business methods. Phoenix Limousine never uses a specific customer's information for such purposes.

Does Phoenix Limousine share my personal data with anyone?

Phoenix Limousine shares our customer's personal information with our Phoenix Limousine Connection Affiliates and other vendors or service providers if the reservation will be performed by them. However, in such cases, only the information required to complete the ride is shared. Credit card information is not shared. Phoenix Limousine may provide personal data to regulatory authorities and law enforcement officials in accordance with applicable law.


Is my personal data safe in the Phoenix Limousine Online Services?

Phoenix Limousine uses the industry standard encryption technology, SSL, to ensure that the data passed between our customers' browsers and our web site is safe and secure. All data is stored in databases that can only be accessed by authorized personnel.


How do I change my personal data?

Our customers may change their internet profile information at any time via our Customer Online Services. Our Central Reservation system profiles can be changed by called a Customer Service Representative at 888-7777-8586